I agree – I wonder who will be the first to recognize this and capitalize on it. Flickr has done well charging $25 per year for their pro account. I bet Facebook or Twitter could get $15-$30 a year for access to better customer service, some other tools, things like that.
When it happened to me, it made me realize the value of reliable service providers, and responsive customer service. I would absolutely pay a membership fee to be able to count on both, even on a social community site.
Laura Miner, How Much for a Service with … Service?
07/11/09
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