[gb] Studio

For a public that doesn’t even know what a web browser is, what Gmail lacked was not a bolted-on Buzz that further complicates what’s already a poorly designed email reader. What’s needed is not a knee-jerk reaction to Facebook and Twitter that would make Microsoft proud, but a fundamental rethinking of the presentation of Google’s sole cash cow: search. In 2010, the design quality of its search results is a disgrace for a company as ambitious as Google.

As an industry, we need to understand that not wanting root access doesn’t make you stupid. It simply means you do not want root access. Failing to comprehend this is not only a failure of empathy, but a failure of service.

But tomorrow’s computing systems, heralded by the iPhone, are not for DIYers. You don’t add Default Folder or FontExplorer X Pro to your iPhone, you don’t choose your iPhone’s browser, and you don’t install plug-ins in your iPhone’s browser. This lack of extensibility may not please the Slashdot crowd but it’s the future of computing and browsing. The bulk of humanity doesn’t want a computing experience it can tinker with it wants a computing experience that works.

Rather than forcing the user to figure out the rhyme and reason of their data…, Everything Buckets cry: “throw it all in here! Search it! Maybe I’ll corrupt my proprietary database, but maybe I won’t and you’ll have the joy of sifting through a mire of RTF documents. Doesn’t that sound great?”