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Skinny Line

This article is a great overview of confirmation bias. I truly don’t think you can eliminate bias. But the worst thing you can do for yourself is to not be aware of the potential biases that affect your own viewpoints and those of the people you consume information and opinions from.

I’m constantly surprised at how many people seem to be unaware that they’re affected by biases: Everyone else is the problem; no, no, not them. They’re un-biased.

Bullshit. Thinking that is ignorant.

(via @zeldman)

Rush Limbaugh and Keith Olbermann, Glenn Beck and Arianna Huffington, Rachel Maddow and Ann Coulter – these people provide fuel for beliefs, they pre-filter the world to match existing world-views.

If their filter is like your filter, you love them. If it isn’t, you hate them.

Whether or not pundits are telling the truth, or vetting their opinions, or thoroughly researching their topics is all beside the point. You watch them not for information, but for confirmation.

David McRaney, Confirmation Bias

Skinny Line

Skinny Line

His full title: “It’s just wrong to position your life or your business so it is dependent on regularly succumbing to sub-optimal situations.”

Someone probably needs to revoke my fanboi card—I’ve been posting a lot of Frank Chimero stuff lately, and it’s taking some self-discipline to not post that much more…

But, exceptions are meant to be just that. By their default, they can’t be the norm. If they do become that, something’s busted and there need to be some repairs at a higher level.

Frank Chimero, It’s just wrong to position your life or your business…

Skinny Line

Skinny Line

I’ve posted a quote from this article before, but I’d recently re-read it and it’s always interesting which little pieces come out top-of-mind a second time through.

…there is one compensating advantage for the people who escape the old system: when the ecosystem stops rewarding complexity, it is the people who figure out how to work simply in the present, rather than the people who mastered the complexities of the past, who get to say what happens in the future.

Clay Shirky, The Collapse of Complex Business Models

Skinny Line

Skinny Line

Great story (and very wise words) from my friend Dustin.

Having the impulse to approach a stranger is effortless, actually doing it requires chutzpah. My advice: stock up on chutzpah.

Dustin Henderlong, Stock up on chutzpah!

Skinny Line

Skinny Line

This can’t be an easy way to run a non-profit organization, but I’m pretty amazed that more non-profits don’t do the same thing. Not knowing the percentage of my donation that actually does some good is one of my biggest hangups when trying to decide to donate to any non-profit. Some try to be a bit more transparent and tell you an actual percentage, but most don’t, and that number is usually lower than I’d like it to be.

Another key to [Charity Water’s] success is that 100% of donations are used for direct water project costs. (A group of private donors, foundations and sponsors help pay for the everyday costs of running the organization.) CW even pays for the paypal and credit card transaction fees when people donate online so each penny goes straight to actually building a well.

Harrison chose this route because he felt many donors had lost faith in charities due to outsized admistrative costs. Many CW donors decide to give because they know for sure where their money goes.

Matt Linderman, How branding and transparency help charity: water stand out

Skinny Line

Skinny Line

I’ve been there. I know exactly what that fruitless cycle feels like. In a way, it’s nice to know I’m not alone.

Over the last couple weeks Chimero has been putting out a series of related essays. I would encourage you to read all three. I hope there’s book in there somewhere because I’m really enjoying reading his thoughts in long-form.

I told him how I was scared that the search for substance in a bottomless well might make me fickle. About how I’d go to one site to look for things, then to a second and a third and fourth, and then after the circuit was finished, I’d go back to the first site just to see if anything was new. I told him about how whole mornings disappeared that way. I pictured a guy looking for his keys so he could get his day started, but he searched by lifting up every item he owned to look under it. “Not under the rug. Not under the fridge. Not under the laundry, or the paperclip on my desk. Not under the silverware tray in the top drawer on the left in the kitchen. Maybe I should check the rug again?” It was a different, special kind of neurosis.

I told him about how I behaved on the sites. I’d move down, glancing, skimming, my scrollbar ever careening downward, endlessly scrolling. Then, picture after picture, on and on for infinity, witnessing flashes of color and form, my mind moving like a rock skipping across an edgeless ocean, never quite sure of what’s under the surface. Maybe nothing. Or water all the way down.

Frank Chimero, The Back Side of Your Gullet is Decadent and Depraved, Part 3

Skinny Line

Skinny Line

This is one of the best posts I’ve read in a long time about—not just how to help the environment—but how to approach any movement that, at its root, is about cultural change.

This should be a set of guiding principals in the playbook for the environmental movement, but it won’t be, sadly. Why? Because it’s not sexy enough. Because it would require self-righteousnes, fear-mongering, and indignant anger to take a backseat to reason, humility, and actual progress. That is, of course, unless some of us are willing to examine our motives of why (and how) we’re working to change culture for the better.

There’s too much fear in the way we talk about our environment: fear of running out of oil, fear of climate change, fear of pollution, fear of diminishing biodiversity, to name a few.

Often, science turns to dramatic, fear-inducing predictions to convince people that environmental issues are important and certain changes need to be made immediately. Act now, or it might be too late, we’re told.

But it’s not working.

Fear of something in the distant (or even not-so-distant) future is a lousy motivator of sustained action in the present. People lash out against fear; they rarely take calm, rational action against it.

Jeffrey Tang, How to Save the Earth (Without Fear)

Skinny Line

Skinny Line

As humans, we have such a desire to be right about our convictions, but we seem to leave so little room to be wrong or learn something counter to those currently-held convictions. It makes sense as a survival technique, but it’s kind of scary when you also realize how prone we are to groupthink.

That voice in your head spewing out eloquent reasons to do this or do that doesn’t actually know what’s going on, and it’s not particularly adept at getting you nearer to reality. Instead, it only cares about finding reasons that sound good, even if the reasons are actually irrelevant or false.

Jonah Lehrer, We Are All Talk Radio Hosts

Skinny Line

Skinny Line

Wherever you stand, even if you think that Verizon and Google are not headed down a slippery slope, I still question whether or not they can be trusted with something as crucial as net neutrality. I’m rarely a fan of government regulation, but this is a textbook example of what government regulation is intended to resolve.

If companies always agreed with regulators’ rules, there would be no need for regulators. The very point of a regulator is to do things that companies don’t like, out of concern for the welfare of the market or the consumer.

The Economist, Verizon, Google and the Woody Allen problem

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Skinny Line

Let the weight of that sink in. Our culture literally punishes people who take a stand about an issues while revering the person who makes absolutely no commitment to any side of an issue. I’m not suggesting that we should all always have our minds made up, but shouldn’t we respect someone willing to defend a position more than someone who takes no position at all?

In general, it’s easier to ask open questions than to give confident answers. There’s no social penalty for appearing open-minded – but if you take a stand and get it wrong (or just different), better watch out.

Jeffrey Tang, Thoughts on Conviction, Confidence, and Authority

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Skinny Line

Call it whatever you want, but I’m more and more convinced that a significant aspect to enjoying a long, healthy life is perspective—so much so that these psychological factors seem to even influence our physical body and how it deals with things that will kill us, like a terminal illness.

The lesson seemsalmost Zen: you live longer only when you stop trying to live longer. When Cox was transferred to hospice care, her doctors thought that she wouldn’t live much longer than a few weeks. With the supportive hospice therapy she received, she had already lived for a year.

Atul Gawande, Letting Go

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Skinny Line

Shudder. I think he’s right. My thought, though, is that the cycle of recognizing addictions and breaking them will also increase. I just worry, as Paul does that we’re relying increasingly on inflexible control mechanisms like religion and/or government to quell addictions rather than learning how to recognize them and process through them both individually and as a society.

The process of learning to stop addictive behavior is probably more important than preventing all such behavior in the first place.

The world is more addictive than it was 40 years ago. And unless the forms of technological progress that produced these things are subject to different laws than technological progress in general, the world will get more addictive in the next 40 years than it did in the last 40.

Paul Graham, The Acceleration of Addictiveness

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Skinny Line

Not sure how I came across this in the first place, but it’s a fascinating valedictorian speech that should cause you to question not just our educational system, but the traditional work structure that follows it. Good stuff.

And now here I am in a world guided by fear, a world suppressing the uniqueness that lies inside each of us, a world where we can either acquiesce to the inhuman nonsense of corporatism and materialism or insist on change. We are not enlivened by an educational system that clandestinely sets us up for jobs that could be automated, for work that need not be done, for enslavement without fervency for meaningful achievement. We have no choices in life when money is our motivational force. Our motivational force ought to be passion, but this is lost from the moment we step into a system that trains us, rather than inspires us.

Erica Goldson, Coxsackie-Athens Valedictorian Speech 2010

Skinny Line

Skinny Line

I really want to agree to Godin’s premise. But, I hardly think fear-based political-pandering is new. And while I’d like it to be a short-term gain, long-term loss strategy for the politician, I doubt we’ll ever run out of things to be afraid of as a society.

That said, it’s worth recognizing, calling what it is, and fighting against at every chance we get.

It seems as though we’re entering a season in which it’s easy to ostracize or become righteously indignant over someone’s national origin, skin color, religion or sexual orientation.

If this is the best a politician can do to organize and lead, then we all lose.

Seth Godin, Intolerance and xenophobia as a (short-term) marketing strategy

Skinny Line

Skinny Line

Excellent article on the way culture is changing around the telephone call. I’ve mentioned before that the expectation that someone will always be available to pick up a phone is weird.

Related: The telephone was an aberration…

For all the hue and cry about becoming an “always on” society, we’re actually moving away from the demand that everyone be available immediately.

Clive Thompson, On the Death of the Phone Call

Skinny Line

Skinny Line

Great point. I also think it’s easy (and somewhat of a cop-out) to do meta stuff, but it’s not solving real problems. I love his idea of picking partners in other disciplines and helping solve their design problems.

Many designers waste an opportunity to make new, meaningful things by instead letting someone else pretend for them and making work that is overly referential

Frank Chimero, Lazy Hammer

Skinny Line

Skinny Line

Simply put, this is why I build the vast majority of what I design.

The more parts of the project you can influence with your skills, the more you are able to [innovate].

Jeff Croft, Why I’m a hybrid. (Like a Liger. Or a Tigon. Or a Prius.)

Skinny Line

Skinny Line

The article is about the new Magic Trackpad, but the quote references design for touchscreen devices. Dave Caolo at 52 Tiger referenced it in an article on the difference between introducing new users to a touch interface versus a point-click interface. Both are excellent reads.

If the appropriate action is obvious to the user, the time actually required for that user to tap the proper spot on the screen is miniscule. Confusion about where to tap wastes far more time than an extra tap.

David Barnard, The Magic Trackpad is Just a Better Mouse

Skinny Line

Skinny Line

The developer in me only would’ve tested 45 shades of blue. The designer in me would’ve used orange. I don’t know how I get any work done.

But, seriously, good challenge. The norm of the web industry is to integrate multiple disciplines (dev, copy, design) into a finished product. Open source software is a glaring omission to this norm.

I believe it’s partially the developer’s fault as well. Maybe, in this 20 years of engineering championing, we pushed too hard on the designer or the writer. It’s like at colleges where the liberal arts don’t hold as much weight as a bachelor of sciences. That sort of thinking has persisted through careers. Perhaps we’ve backed all of you into a corner and you’re pissed at us because Google has 47 blues tested. I get it.

Kenny Meyers, Where are the open source designers? copywriters? information architects? interface designers?

Skinny Line

Skinny Line

Cue the list of “busy-work”. It’s easy to avoid real work, most of us do it all day long. In a sense, I’m doing it right now, posting this to my blog. It’s not that you have to be productive 100% of the time, but to be aware of when you’re deceiving yourself—thinking you’re working when you’re really not.

The most dangerous way to lose time is not to spend it having fun, but to spend it doing fake work. When you spend time having fun, you know you’re being self-indulgent.

Paul Graham, How to Lose Time and Money

Skinny Line

Skinny Line

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